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FAQ

Here are some answers to commonly asked questions:

Q: How do I install my decal?

A: Please see the Application page for complete instructions

Q: How long does it take to receive my decal?

A: Between processing and shipping, the typical timeframe to receive a decal is 3-6 weeks.

Q: Do you offer refunds?

A: Yes we do! Please see the refunds page for more details.

Q: Can I leave feedback and ratings for decals?

A: Of course! We encourage and appreciate any feedback for our products.

Q: How can I contact you with any questions or concerns?

A: You can use the contact page and leave a comment or you can use email us directly at support@thedecalhouse.com

Q: When I use PayPal, it tells me I’m making a payment to Amston Trading Company. Who is that?

A: Amston Trading Company is our parent company so they are associated with us. This means that your PayPal transaction is perfectly secure and the payment is going to The Decal House. Your       order will process normally and you will receive your products

Q: Do the images on your site represent the actual size of the products?

A: All images that display products are for illustration purposes only. They do not always represent the actual size of the product. All sizes for products are listed so please pay attention to the size
before making any purchases.